• 16
    Jan

    Innovation and Customer Loyalty OR Toe Sucking Bill Gates. (Pick your title.)

    The last few blog postings, I started spewing off about customer loyalty: and mainly, how to keep customers and how to identify those clients that may be evil.  I love that line: Evil Clients.  I just do.  It’s so empowering. Of course, I’m also sure those clients who read my blog probably HATE those words, […]

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  • 03
    Jan

    Snow and There is No Grill

    1979.  The year still sends chills down my spine.  1979.  I was learning to play the piano. It only took a year to learn Star Wars (no one knew then I was dyslexic).  I tried my hand at magic — the show kind– at Barry’s Magic Shop.  I was 11 years old. My sister’s science […]

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  • 01
    Jan

    The Future Only Goes One Way

    A new year.  Bright and shiny before us, holding hope and promise of taking the next step — pushing the envelope further, harder, and faster — a brand new start.  A new beginning. That’s what New Year’s means to me.  Looking forward.  Time to write a new chapter. The future only goes one way. **** […]

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  • 26
    Dec

    There was the day…

    I have a love / hate relationship with this time of year.  I just can’t help it.  On one hand, I finally have time to sit back, relax, and gloat over the year that was.  After all, all the questions are answered.  The year is done.  The tours are done.  The photos are done. And […]

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  • 25
    Dec

    Trabajo en Mexico, Parte 4: Turn at the third chicken on the left andpat the goat, OK?

    The  year in review, I’m going to repost a few of my favorites in case you missed it! Matthew and I were working in Cuernavaca, MX — a town about 1.5 hours from Mexico City on the other side of a tall mountain range.  We didn’t get to see much of the town — the […]

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  • 22
    Dec

    Trabajo en Mexico, Parte 3: CAR JAIL

    We landed at 9:30 pm on Wednesday night into the mayhem that is Bonito Juarez Aeropuerta International — Mexico City’s International Airport.  And, I was totally disappointed. I’d heard horror stories.  I’d been told this airport — the third largest in North America and 5th largest in Todo El Mundo (all the world), was a […]

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  • 20
    Dec

    The Fantasy of Christmas

    Let me start by saying I love Christmas.  I am not a Grinch.  Ever since I was a little boy, it’s been my favorite holiday of the year. ****** “What was that?” Pat asked as the tree dropped past the kitchen window. “That’d be Mike getting rid of the tree in his room,” answered my […]

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  • 07
    Dec

    Champion's Week Red Carpet at the Wynn, Las Vegas (my Joan Rivers moment)

    It is true that there are many, many red carpet gala events during “Champion’s Week” in Las Vegas, NV.  For the past three years, I’ve worked a private gala, hosted by Sprint, for the families of the racing teams.   It’s 2 hours of pressure!  Everything must be executed with military precision, and we use […]

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  • 03
    Dec

    GOES and the CRAZY LESBIAN , part 3

    The trip was great.  First, eight days on the beaches of Tulum, MX for vacation.  Mornings spent running in the surf.  Afternoons swimming.  Evenings sleeping just feet from the waves. Our cabana was the closest to the Caribbean in the world.  Not good during a hurricane, but freaking amazing any other time. From Tulum we […]

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  • 01
    Dec

    GOES, TSA Pre-Check, and the Crazy Lesbian: Part 1

    As readers of my little stories know, I’ve been travelling a lot to Mexico and back for the past couple of months — so, I decided in a moment of travel genius, it was time to join GOES and TSA Pre-Check. In case you don’t know the program, for $100 you get a 5 year […]

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