• 07
    Apr

    Creative People 2: Corporate Love / Hate

    This has been a busy couple of weeks, with events in Nashville — one to pimp my business — and the other for the city of Saint Louis, promoting the world’s friendliest city to the American Bus Association — a group that loves green screen photos more than any other I’ve ever seen.  Ever.  We […]

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  • 05
    Apr

    Pat tapped her head, "they can't steal this."

    See, I have a friend.  Don’t laugh, we all need a friend.  This one isn’t even imaginary. In fact, this friend is a leading artist, a painter, whose work has been picked up by major stores like Saks 5th Avenue, shown in New York at the famous Gift Show, and is well known among the […]

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  • 02
    Apr

    Conclusion: Building Customer Loyalty with The Rock Star Approach.

    In this series, I’ve ranted on about building customer loyalty by treating clients like rock stars.  First, become the expert — and indispensable.   Second, identify situations when you can go so far beyond expectations the client is left mouth gaping.  Third, weed out clients that aren’t a good fit — those who take up […]

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  • 31
    Mar

    Customer Loyalty: The Rock Star Approach (part 1 with Tourette's Notes!)

    I said in a blog post recently that I was fiercely brand loyal until I wasn’t, and I used the example of Starwood Hotels vs. Hilton to illustrate the point, as well as Outback Steakhouse vs. Saketumi, my local sushi joint. At least Starwood didn’t call me on the phone like Scottrade did after a […]

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  • 23
    Mar

    A Vampire, Britney, and Me

    It was a bitter cold day in the no mans time between Christmas and New Year, and I did what all self-respecting, self employed people do — watch television.  Lots of television. After catching up on all episodes of Banshee, re-watching The Borgias, and wondering where Homeland is going after this season’s killing (is he […]

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  • 22
    Mar

    Technology, Photography and I just Shipped my Pants

    I spend a lot of money on technology.  At any given time, I carry two laptops.  Five iPads.  Three Internet hotspot cards (two Verizon and one Sprint).  My iPhone.  And then we get to all my camera equipment. You know you have a lot of gear when TSA looks at you and says, “Holy crap! […]

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  • 20
    Mar

    Photography Equipment I Pack: Part 4

    In the last few posts, I’ve given you my take on cameras, flashes, lenses, wireless transmitter — even a bracket I use to fire two flashes at once.  All that’s left from my original list are the little things. One of those items is barely worth mentioning:  power adapters.  I use these in static photography […]

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  • 18
    Mar

    Photography Equipment: What I Pack, part 3

    In the last post, I talked a lot about cameras, and why I use the Nikon D700 instead of some other (fancier) models.  I think my reasoning makes sense. But the actual camera doesn’t really matter, does it?  What’s important is you pick a camera that fits your needs — your workflow — your other […]

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  • 17
    Mar

    Photography Equipment: What I Pack, Part 2

    In the last blog post, I detailed the contents of my carry on luggage.  That’s what it was, and, conveniently enough, I only had to open the bags propped under my feet at Chicago’s Midway Airport to record this list. On that list were two Nikon D700’s.   “Well, Mr. Technology, who must have the best, […]

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  • 13
    Mar

    Plastic People 4: Studio Portraits and my single biggest rule inPhotography.

    In the last blog post, I got a little off topic on the subjects of portraits, and my brain took a turn towards meet and greets.  The reason, I suspect, is that’s the hardest environment to achieve “instant intimacy”, what I call the ability to connect spiritually with your subject quickly. In a studio — […]

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